Customer Testimonials

We are committed to excellent customer service and saving you money on your energy bills!

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The staff, especially Alpha, Luis and Nelson, were friendly, diligent, and informative.

I highly recommend using American Conservation & Air for any home efficiency needs! Along with noticing immediate improvements in the cooling of our house, we received a City of Austin weekly electricity usage report stating “Great job! You spent 62% less on electricity this week.” The weatherization updates have already started reducing our utility bill!

Kimberlyn A.

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Thank you Alpha for sending an awesome team...

11/10/21, I was scheduled to have some weatherization work performed by American Conservation & Air. Nelson and Luis showed up for the job on time. They were wearing their mask without me asking them to wear one.(Thank you so much). Luis noticed there was a leak under my kitchen sink, he fixed it without a second thought.( Thank you Luis) Nelson and Luis was very knowledgeable about what they were doing. They were organized and clean. Nelson was informative he was informing me on test they were performing and the reason for performing the test. He told me my standing and the normal standing which was very important to know because of the work they were doing to my home. Thank you Nelson and Luis for doing an amazing job, you guys are welcome back for some Gumbo. Thank you Alpha for sending an awesome team to perform the weatherization work. I am so please with the work they did and the way they did it. Professional and clean.

Cheryl D H.

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I highly recommend the team over at American Conservation.

They easily worked around a bunch of kids, a family of squirrels and a house that needed a lot of help. The guys on site did more than just the work they needed to do.  I know nothing about insulation and HVAC systems, but they took the time to not only walk me through what work they were doing, but they also answered all my questions about what the attic insulation was made of, what an R-Value is, and how it helps keep my energy bills down.  Everyone, from the team who did the work at the house to the office staff who did the scheduling, even the owner who came out to do the inspection, were polite, friendly, knowledgeable and altogether stepped up to help us out when we really, really needed it.  Thank you!

Jodie F.

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The house has never cooled more evenly in over 30 years.

We used this company to install a new HVAC system over 15 years ago, and required service only a few times (and that was in the last 2 years of the life of the unit) The technicians have always been very very helpful, knowledgeable and courteous.

Last year they recommended we get a new unit before the old one died, but I didn't manage to do so over the winter. And of course the unit died July 3. They came out and assessed the situation. By the following Monday, I had a bid, and they installed the new HVAC right away that week, and signed up for all of the energy savings with the City. They came back the following week and installed all new duct work and insulation according to city code. The house has never cooled more evenly in over 30 years. Today the city inspector approved the work.  I can't thank them enough for taking care of this so quickly. Everyone that I dealt with that works for this company was always very very helpful. I  would not hesitate to recommend them to anyone.

Sandy H.

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PERFECT! Wow, these people know their stuff and they worked non-stop.

They were nice and a pleasure to be around. I was very comfortable with them in my home. Local Austin business, family owned, excellent products and service.... what more could one ask?

Ace R.

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I will hire them again without hesitation!

We used this firm for the Austin Energy rebate program for energy efficiency- got a new downstairs Lennox AC unit, insulation, and various other little tweaks.  Kent and his crew from AC & A were conscientious and worked very well with the city inspector.  Because our house wasn't built with access to part of the attic over the main house, the guys had to cut through an upstairs closet to blow in the insulation.  Done expertly and finished well.  But the real joy was getting our first utility bill and see that the electricity portion went down to less than half of what it was.  I have to admit when Kent told us it would go down by that much, I thought "Yeah- right."  Well- he WAS right!!  Our old AC ran nearly constantly and the new Lennox runs rarely and yet keeps the house evenly cool.  I highly recommend this firm if you have work like this that needs doing!  We will eventually have to replace our aging upstairs unit and I will hire them again without hesitation!

Susan

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We'll get an $1800 rebate within a few weeks.

We called 4-5 other companies when our 18-year-old A/C unit stopped working, and got the best bid and fastest service from American Conservation.  It was over a weekend when the unit started giving out, and Kent Ambrose at American Conservation offered at no charge to keep us cool until the new unit arrived by adding extra freon (we had a slow leak but several companies said it couldn't be permanently fixed).  He was politely persistent, not pushy, in trying to win our business by providing information on various systems, answering LOTS of questions, etc.  We purchased a Lennox unit that is incredibly quiet and comfortable, at a price that beat all competitors.  Kent also handled all the paperwork and scheduling of inspections with the city's rebate program and the city inspector said today that we'll get an $1800 rebate within a few weeks.  Kent and his crew were polite, professional and on time, and they did an excellent job on the installation.  Competent and responsive, and yes, I would recommend them to anyone.

I called around, got estimates, tried to figure out how to handle the Austin Energy  and TX Gas rebates. It was all so confusing! Most of the companies wanted me to pay out of pocket and then file to get the rebates after the fact.

I'm so grateful for Ken and American Conservation Air. He came in, told me exactly where to go to get the city sponsored low interest loan. He worked with the city to get my initial inspection done quickly, and the AC guys showed up a day early to do my install!!

I ended up getting the whole system replaced: heat, ac, ductwork, insulation, monoxide detectors, air combustion in my water heater closet, and weather stripping around my doors.  Ken works directly with the City of Austin to have the rebates go to him, so that I didn't have to pay the money out of pocket. All together, I think my rebates came up to about $2,500!

Mary K.

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All together, I think my rebates came up to about $2,500!

I knew when I bought this house, that it needed a new everything: AC, heat, ductwork, and insulation. Nothing had been updated since it was built in 1985. I had intended to research the Austin Energy incentives, save up, and take my time with this major purchase. However, my AC unit went out less than a month after we moved in.

I called around, got estimates, tried to figure out how to handle the Austin Energy  and TX Gas rebates. It was all so confusing! Most of the companies wanted me to pay out of pocket and then file to get the rebates after the fact.

I'm so grateful for Ken and American Conservation Air. He came in, told me exactly where to go to get the city sponsored low interest loan. He worked with the city to get my initial inspection done quickly, and the AC guys showed up a day early to do my install!!

I ended up getting the whole system replaced: heat, ac, ductwork, insulation, monoxide detectors, air combustion in my water heater closet, and weather stripping around my doors.  Ken works directly with the City of Austin to have the rebates go to him, so that I didn't have to pay the money out of pocket. All together, I think my rebates came up to about $2,500!

Ashley S.

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Professional sales, efficient installation, and prompt & courteous warranty service – even on the weekend.

The team at American Conservation & Air has been very helpful from day one. Most recently they resolved a warranty related problem with my Lennox AC unit. Their attention to detail and responsiveness has been great. They return calls in a timely manner and followed up on everything that they said they would All of these things are really important when it’s 103 degrees outside. They got our unit up & running again quickly. I’m glad we have an A/C company we can count on! By the way–we’ve saved a lot of money on our energy bills with the more efficient model just like they predicted that we would.

Elaine

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I definitely recommend American Conservation & Air.

Kent and his team are very professional and always do the job right. Tim Glass has been my technician now for over 9 years. Tim is extremely knowledgeable, open, honest, and is always committed to the finding the issue and fixing it. In 2011, with Tim's recommendation, I decided to put in a new HVAC and I've been very pleased since. It came with a 10 year parts warranty and since 2011 I've only had to make one service call. Tim came out on very short notice, replaced the part at no charge, paid him for the labor, and it was as simple as that. It's a huge relief to know I have a great team/company I can count on if something breaks...especially in these scorching hot Texas summers. Thank you Tim and Kent!

Will M.

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